Read Our Reviews

Our goal is always 100% satisfaction. See what some of our previous customers had to say about their car experience!

Dec 14, 2023

Rob Mackey

I take my vehicles here for all my concerns. Honest, fair, and reliable.

Dec 13, 2023

Sharon Parrett

Great service and respectful to their customers ??

Nov 01, 2023

Robert Perales

They were professional, the shop looked worked in, but clean. I will definitely go back

Sep 26, 2023

BatSuper 1952

Took my car to have it diagnosed. Quickly found the problem. Made repair. Price very reasonable . Matt knows his stuff. My place to go from now on. Thanks Matt for the repair. Signed Rex Pryor, very happy customer.

Sep 17, 2023

Ammy “LadyBugBug” Jones

Nice place

Jun 29, 2023

Steven KUHN

Very, very great service! Couldn't ask for a better place to take your vehicle for service. Do excellent work! Matt is the best!

Jun 03, 2023

Riley Dunnaway

Service was the exact same as they quoted me and was the lowest in town. They charged less for the part than anyone else was offering, did a good job replacing it, and had my car back to me the same afternoon. Would recommend.

May 27, 2023

Shelby Miller

Great service, as always. The car is fixed, and i couldn't be happier.

May 13, 2023

Robbie Perales

Had a huge fluid leak causing my brakes to fail. Dropped my car off and Matt Elstro got me in as soon as his schedule opened up that week. I came here because of the good reviews and I was not disappointed. Best mechanic experience I’ve had to date! Keep it up guys!

May 02, 2023


I’ve taken all my vehicles here, they are very awesome and answered all my questions.

Mar 02, 2023

Dalton Gibson

Best auto shop in town!!!

Feb 27, 2023

ed sparks

They always do great work and after all these years I always go here because they have never done a bad job for me.

Jan 25, 2023

Erik Carlson

Elstro Auto is my preferred mechanic shop in Richmond. Matt Elstro is very knowledgeable and friendly. He was able to work on my Audi with no problems. Matt and his guys do very good work in a timely manner and are very professional. I recommend his shop to anyone I can.

Dec 30, 2022

Morgan Rae

Bought my suv from them, nice people and good service.

Nov 14, 2022

Kathryn Vanaman

Got 4 tires for an extremely affordable price! Happy to have come here. I definitely will be back!

Nov 08, 2022

Tiffany Clark The Art Box

Best honest mechanic around!

Nov 04, 2022

Sabrina Abney

We have never had a bad experience with Elstro Auto, they have worked on a few of our vehicles. We will definitely use them again.

Nov 03, 2022

Jill Skillman

Excellent service, friendly professional staff. They go out of their way to be helpful and they do a great job! Have been going to Elstro Auto for years and have always been very satisfied with everything they do. I highly recommend them for all of your auto needs!

Oct 27, 2022

Daniel Shively

Friendly and helpful. They know vehicles.

Aug 11, 2022

Steve Sacre

Excellent people and excellent technicians. They won't try to sell you something you don't need, they diagnose the problem(s) give you options and YOU decide how to proceed with no pressure. Had my vehicle for extensive repairs and was surprised when I received a call on a Friday after closing that it was ready and they thought I might want it for the weekend so come and get it! Great prices too. My dad once told me that you can tell how much a mechanic cares by how clean the shop is. Well Elstros is super clean and that is reflected in their top notch service. I'm so impressed with them that I could write much more . I'll just finish by saying if you want top of the line customer service, repairs and prices, do yourself a favor and take your vehicle to Elstro's!

Jul 29, 2022

Nathen Mathews

Elstro Auto has the most reliable and knowledgeable staff! I'm very glad to have peace of mind and good technicians I can trust.

Jul 22, 2022

Ryan Chalfant

Made an appointment to have brakes checked and changes. Filled me in quickly and got the work done. Thank you for the service!

Apr 12, 2022

Paul Hamilton

Great Customer Service from the team there! Estimates given and options given in repair/replacement of my converter. Car drive like it did when new! Thanks so much to everyone at Elstro's! We'll definitely be using your services in the future!

Mar 24, 2022

Jeff Hensley

I have been using Elstro Auto for over 10 years. Honest, dependable and economical. Owners Matt & Ashley are great people.

Mar 01, 2022


Ashley was incredibly friendly, honest, and helpful. We choose Elstro based on reviews as we are from out of town and feel that they will certainly provide our daughter with excellent service.

Dec 16, 2021

Erica Lane

Honest & trustworthy technicians. Their prices are always very fair. We highly recommend Elstro Auto.

Dec 07, 2021

Todd Appledorn

Thank you for always taking care of my mothers vehicle! its one less stress we have to deal with! I highly recommend them fast, friendly and very clean shop!

Nov 29, 2021

Angela Powell

Got my new used truck worked on. They did excellent work. They were all very kind and considerate.

Nov 22, 2021

william t

Mat and the guys at Elstro are Easy to work with and go out of their way to leave people and their vehicles in good shape.

Nov 20, 2021

Sabrina Abney

We have never had a bad experience with Elstro Auto, they have worked on a few of our vehicles. We will definitely use them again.

Nov 05, 2021

Robert Coddington

I have been dEaling with Matt since he opened on South 5th Street. I have never has a breakdown! He fixes it before it breaks.

Nov 03, 2021

Sindy Henson

Very honest and did what was needed .. Dont see that much these days. Very thankful for that.. Thank you very much! For my truck repairs now ill he coming back ! Thanks guys

Nov 03, 2021

Jeremy Wilson

Excellent service at a great price.

Oct 26, 2021

John Wolf

Friendly, professional staff. Honest and trustworthy - Was told to replace several parts by someone else, ended up a bad battery. Communicated well with me and was excellent value. Highly recommend this shop to anyone I know. Excellent service you do not always see now days.

Sep 28, 2021

Joe Scheuers

GREAT PEOPLE - GREAT BUSINESS! They have treated me great for years and I trust what they say and their prices. If they say I need something I believe and trust their work and recommendations. I know the work is going to be quality and done in a timely matter. Cant say enough good about them.

Jul 17, 2021

Marian Clark

Excellent service. He has worked on my vehicles for over 10 years. I have found him to be honest which isn't always so in that industry.

Jul 06, 2021

Charles Baldwin

They are always honest and efficient when they do work for me.Thanks

Jul 05, 2021

Ron Fost

Knowledgeable staff, great rates, first-class operation

Jul 02, 2021

Amanda Hays

Wanna say THANK YOU Matt, my family and I were coming from West Virginia, to Illinois, had car trouble in the middle of our trip, Matt and his team got us right in and back on the road with in a hour, had the part to the shop in 45 min, GREAT SERVICE!!!!!! THE HAYS FAMILY

Apr 20, 2021

Jill Skillman

Excellent service, friendly professional staff. They go out of their way to be helpful and they do a great job! Have been going to Elstro Auto for years and have always been very satisfied with everything they do. I highly recommend them for all of your auto needs!

Apr 19, 2021

Kendra McDonald

Brought my car in for an alignment. They needed some extra parts in order to do it. Asked if I wanted them to go ahead and get those parts before doing the service and let me know what the added cost would be. Also asked them to try to get a tire off that was stuck. Very professional. I would also like to support a local business over a franchise store.

Feb 27, 2021

Heather Ann

Friendly, affordable, efficient, kind and HONEST! They also work on foreign cars! Been coming here for a couple years now and will continue to do so! Top notch!! Thank you!!!

Jan 21, 2021

Jeff Dugan

The crew at Elstro is professional, efficient, and customer oriented. An outstanding job repairing the truck alternator that failed when passing through the area. I selected this shop based on the Google reviews, and they exceeded all expectations.

Dec 07, 2020

Kyle Nash

I would highly recommend Elstro. They are very friendly, fast, and extremely knowledgeable. I have been there a few time and will continue to go. They have fair prices and go above and beyond with their customer service.

Nov 12, 2020

Leon Hutchison


Aug 28, 2020

Cathy Haley

They are always diligent in working to find problems and fixing it reasonably. On time and reasonable.

Jul 29, 2020

Mark Pearson

Consistently excellent service. Thanks

Jun 13, 2020

Charles Smith

Great service i would recommend Elstro Auto to anyone. Thanks guys for getting our air conditioning right. Much appreciated.

Mar 18, 2020

Wade Stinson

Best service in town! They pick my car up, drop it back off and have affordable pricing. I don't take my cars anywhere else.

Feb 17, 2020

Jesse Craft

Good honest ppl who do a number of helpful services